Terms of service

Terms of service

By placing an order with Viola, you agree to the following terms:

• Prices are displayed in USD or EUR depending on your location.
• Orders are subject to availability and confirmation of payment.
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud.
• All sales are final except in cases of damaged or defective items, as outlined in our Refund Policy.
• EU customers retain their statutory 14-day right of withdrawal under EU consumer law, as outlined in our Refund Policy.
• We are not liable for delays caused by shipping carriers or customs authorities.
• Customers are responsible for any customs duties, import taxes, or fees charged by their country upon delivery, unless otherwise stated at checkout.
• By using this site, you confirm you are legally able to enter into binding contracts and are purchasing for personal, non-commercial use unless otherwise agreed.

Questions? Contact us at juliusnomar@gmail.com.