Refund policy

Return and refund policy

All sales are final. Due to the nature of our products, we do not accept returns or offer refunds for change of mind, incorrect size, or general dissatisfaction.

Damaged or Defective Items
If your sunglasses arrive damaged or defective, we'll gladly send a replacement or issue a refund. To qualify:

• Contact us within 48 hours of delivery at juliusnomar@gmail.com
• Include your order number and clear photos of the damage
• Once approved, we'll process a replacement or refund within 5–7 business days

EU Customers — Right of Withdrawal
If you're an EU resident, you have the right to cancel your order within 14 days of receipt without giving a reason, under EU consumer protection law. To exercise this right, contact us at juliusnomar@gmail.com within 14 days of delivery. Items must be returned unused and in original packaging; return shipping costs are the customer's responsibility unless the item is faulty.

Questions? Reach out at juliusnomar@gmail.com.